Retention Theory
retentiontheory.comIn its own words
“Retention isn't just about sending more emails — it's about customer consumption cycles, subscription logic, understanding cancel reasons, and building a brand experience so seamless that staying is easier than leaving”
Services
Source: retentiontheory.comIndustries
No client pattern yet.
Based on 10 named clients.
Company details
- Estimated team size
- Solo consultant-led — "No junior team members. No account manager layer." (with an assistant available for hands-on-keys tasks)Source: Agency website
Team size and revenue are estimates and may change.
Selected work
Projects Retention Theory publishes on its own site.
- 01
Published case study
26% Surge in 2nd-Order Loyalty
- 02
Published case study
54% Reduction in Early Churn
- 03
Published case study
65% Lift in Cancellation Recovery
Clients they name
10 companies named on Retention Theory’s site.
How they work
Engagement
Two options: a 4-month Pre-Launch Retention Foundation engagement and an ongoing Fractional Retention Advisor monthly retainer; all engagements month-to-month with no long-term contracts
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