Concentrix
concentrix.comIn its own words
“Battle-tested, not lab-grown — AI should be built by the people who actually run processes, understand why they fail, and know how to fix them”
Selected work
Projects Concentrix publishes on its own site.
- 01
MYOB
MYOB Scaled Digital Support by 57% to Handle Rising Customer Demand with AI-Driven Operations
Software & TechnologyView project - 02
Transurban
Conversational AI That Performs in Practice: Transurban Scales Self-Service Across Channels
Logistics & TransportationView project - 03
Nespresso
Nespresso Closes a Gap in Self-Service and Achieves 95.8% CSAT in Six Months
Coffee & TeaView project
From their case studies
Results described in case studies published by the agency.
Nespresso
Nespresso Closes a Gap in Self-Service and Achieves 95.8% CSAT in Six Months
“Nespresso Closes a Gap in Self-Service and Achieves 95.8% CSAT in Six Months”
Clients they name
3 companies named on Concentrix’s site.
Contact Concentrix
Tell them what you need. We pass it along, and they reply to you directly.
Is this your agency?
Add better work, clarify your services, or correct something we missed.
Improve this profile No paid placement. No ranking games.